Privacy Policy
Jump Learning Privacy Policy
1. Introduction
Jump Learning is committed to protecting the privacy and confidentiality of the personal information of our clients, including students, parents, guardians, tutors, and any other individuals associated with our tutoring services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.
2. Collection of Personal Information
We may collect personal information from clients and individuals associated with Jump Learning for the purposes of providing our tutoring services. The types of personal information we may collect include, but are not limited to:
Names and contact information (e.g., address, phone number, email address)
Student information (e.g., age, grade, school attended)
Tutoring preferences and needs
Payment information (handled securely through third-party payment processors)
Any other information relevant to the provision of our services
3. Use of Personal Information
We use personal information collected for the following purposes:
To provide tutoring services and facilitate communication between tutors, students, and parents/guardians
To process payments for our services
To customise our tutoring programs to meet individual needs
To communicate updates, promotions, and relevant information about our services
To comply with legal obligations and resolve disputes
4. Disclosure of Personal Information
Jump Learning may disclose personal information to third parties, including but not limited to:
Tutors providing services through our platform
Payment processors for transaction processing
Legal authorities as required by law
We ensure that any third party with access to personal information adheres to privacy and security standards consistent with this policy.
5. Security of Personal Information
Jump Learning takes reasonable and appropriate measures to safeguard the confidentiality and security of personal information. This includes employing physical, electronic, and managerial procedures to protect the information we collect.
6. Access and Correction of Personal Information
Clients and individuals associated with Jump Learning have the right to access and correct their personal information held by us. Requests for access or correction can be submitted in writing to our designated privacy contact.
7. Retention of Personal Information
We retain personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When personal information is no longer needed, it is securely disposed of or anonymised.
8. Updates to the Privacy Policy
Jump Learning may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage clients and individuals to review the policy regularly.
9. Consent
By using Jump Learning's tutoring services, clients and individuals associated with our company consent to the collection, use, and disclosure of personal information in accordance with this Privacy Policy.
For any inquiries regarding our Privacy Policy or to exercise your rights, please contact our designated privacy contact at mrs.amy.e.edwards@gmail.com
This Privacy Policy is effective as of the first of September 2024 and replaces any previous versions.