FAQS

Jump Learning is an online Yr 2-12 private tutoring platform connecting real teachers with students to achieve their learning goals.

Once you sign up, you will have access to the tutor portal where you can select your teacher based on subject speciality and availability.

We believe that education opens up doors. Our teachers don’t settle to teach, but strive to make a difference. And our goal is that we can tailor a learning program to meet your goals in learning so that your child has as many doors open to them as possible. We don’t want to be ‘just another tutoring company’, but a partnership where we can inspire learning so that your child can achieve their dreams.

Whilst having two children from the one family attend the one session is possible, it is not recommended unless they are on the same level of learning. To help with the flow of the lesson, minimise distractions and get full attention on their learning we recommend you keep each session to one student. If you have a special request about this, please feel to reach out to us on our contact page.

All of our private tutoring sessions are held online. This is done through a link you will be sent when you sign up to a session. You will be in a private video conference where students and tutor can work on a whiteboard together.

Sure can. All of our teachers are qualified teachers and are safe to work with children. However if you wish to attend the session or help assist your child in their learning, you are more than welcome to.

Once you have signed up to our Jump Learning portal and chosen a session, you will be asked to submit your payment information. Once you book a session or series of sessions, the payment will be deducted from your nominated account.

I often use the quote with my students “practice makes perfect”. The more practice your child does, the better and faster they will learn. Many of our students will complete just one lesson a week to help keep on top of their learning. However it is up to you and your child on how much one on one support you want them to receive. You are also welcome to ask your tutor during one of your sessions.